Privacy
Last updated 10 November 2026. This notice explains what Recovery Trust does with the information you send. It is written for people in Canada and follows the principles in PIPEDA: identify the purpose, limit the collection, and give you a way to ask for a copy or a correction.
Who we are
This website is operated by the operator of recoverytrust.live. Contact hello@recoverytrust.live for privacy questions. The legal name and mailing address are not published yet.
What we collect
If you submit the form, we keep your name, email, phone number, province, the platform name, how you paid, the timeframe, and the description you wrote. We also keep a record of your consent to be contacted about that request. We do not ask for a trading password, a social insurance number, or payment card numbers.
Why we keep it
We use it to reply, to explain which options may apply, and to keep a record of what was said. The consent checkbox is express consent under Canada’s anti-spam law to contact you about this request. It is not consent for a newsletter or for unrelated marketing.
Where it is stored
Requests are stored on the operator’s hosting server, currently in the United States. Staff who answer requests can see them. We do not sell the list.
How long
We keep a request for as long as we need it to respond and to keep a record of the conversation, and for up to 24 months after the last message, unless you ask us to delete it sooner or a legal obligation requires a longer hold.
Your choices
Email hello@recoverytrust.live to withdraw consent, to ask for a copy of what we hold, to correct it, or to ask for deletion. Withdrawing consent stops further contact. It does not erase a record we are required to keep.
Cookies
The public pages do not set advertising cookies. The staff desk sets one essential cookie so a signed-in staff member stays signed in. That cookie is not used to advertise to you.